The Pineapple Academy Offers Just-In-Time-Solution
Pineapple Academy meets, and often exceeds CMS “The Right Competencies & Skill Set Validation” process for 483.60 Food and Nutrition Services, Hospital, §482.28 Dietetic Services
5 year moratorium
It will be 5 years as of October that Medicare & Medicaid Services (CMS) implemented the new Food and Nutrition Services Standards, and the completion of the 5 year moratorium to implement, for all facility types ! The question, has your facility made changes necessary to meet this mandate?
The Intent of changes
“The Intent”, in the Words of CMS, “to improve the care and Safety of the nearly 1.5 million Residents in the more than 15,000 Long-Term Care Facilities That participate in the Medicare and Medicaid programs [i].”
- [i] CMS Survey Pre-Release Memo 17-07 (interpretive guidance for surveyors)
How Will Changes Effect Your Operation
When diving into the “New Regulation”, if your facility has always operated under a Food Safety Culture, there will be nothing new, but the concern should be on the new language that has changed in the CMS survey process & interpretive guidance for surveyors. Specifically, “Right Competencies and Skill-Set Validations” are now REQUIRED ! The question is not just what or why, but when and how this change in language affects your operation, and your staffs ability to be able to explain, it will effect new and existing team members differently!
With the implemented the new Food and Nutrition Services standards, and the 5 year moratorium to implement, for all facility types, the survey team will be looking to test your staff on implementation, knowledge of these changes. The question, now is has your facility used the last 5 years to make changes necessary to meet this mandate, and how prepared are your staff?
The Frontline of Food Safety is working along side The Pineapple Academy to offer a Just-In-Time-Solution accessible to your management team, and Frontline Staff, offering complete competencies and upgrades of skill-set and validations, from personal devices.
Just-in-time training is a teaching method employed in many professions. It must address a diverse levels of topics, with the ability to address, respond to the needs of the consumers they serve in a timely manner to ensure staff are up-to-date, or application of corrective action, training. The underlying philosophy of Just-In-Time is that it is "The Best Solution", offering solutions to train/update employees for the types and topics of work, just before they will perform that work. Just-In-Time Solutions include "New Staff On-boarding", "Annual Staff Training Requirements", "Training Required as a Corrective Actions", or Competencies & Skill Set Validation.
With the CMS language changes, “a facility must provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs, taking into consideration the preferences of each resident”. When diving into the “New Regulation”relating to the "language change", specifically Skill Set Validation, staff members training must address each residents daily nutrition needs, and preferences.
Facilities and management teams must have at their disposal a vast array of training topics, tools to meet the needs of each resident ever-changing condition, as well as the ability to train, and or update staff on the needs of new consumers nutritional and dietary needs.
The facility will be required to employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, taking into consideration resident assessments. Individual assessments must offer a plans of care, address the number, acuity, and diagnoses of the each facility’s resident population in accordance with the “facility-wide assessment”.
Your current training program must address consumers individual dietary needs, addressing their individual preferences, and your training must validate that each staff member has the skills sets, and specifically, your training has validated this fact! This is best address by suggesting each category of staff have completed, and meet each core competency! The goal is to establish, at lease minimum health and safety standards through (core competencies & skill set validations) that support the nutritional well-being of all residents while respecting their right to make informed choices about their care.
This language change ensures the facility staff can communicate key aspects that are transmitted through competency training documents and verified through Skill Set Validation. The inclusion of competency documentation and skill set validation should establish training/communication that has taken place to meet consumer needs.
This new provision must includes, address all other departments that Potential handle foods or related problems/risks associated with food distribution (includes auxiliary Staff (i.e. activities, other support staff, and or volunteers, vendors that serve food your consumers may eat)! Foods served during Special Events –Facility-sponsored special events, such as cookouts and picnics where food may not be prepared in the facility’s kitchen and is served outdoors or in other locations, require the same food safety considerations
Competency Training has been around for some time. The staff member is given a body of information related to a variety of topics, that may take the form of In-service materials, mini-classes, courses, videos on their duties or task to be performed and given a test at the end to ensure they understand. The purpose of a written test is to enable the organization to determine the staff member understood the material, is competent to perform the specific task/duties.
It is also important the information has been customized to enumerate the organizations' standards, values, expectations, but most importantly meets the consumer needs. This process does not imply the person meets a certification level. Certification can only be possible when the testing is independently verified by a third party, who has a set of strict rules, which validates the third party is independent of employers' operation and has only administered the test for that purpose.
Online Solutions Available On Personal Devices
Frontline of Food Safety is working along side The Pineapple Academy to offer a Just-In-Time-Solution accessible to your management team, or Frontline Staff, offering a complete competency, and the need to address upgrading staffs skill set, and a process of validating from personal devices.
Just-In-Time-Solutions that address new (onboarding staff), annual training, corrective actions (resulting in staff not meeting consumers needs); communicating to all employees, members of your organization the values, and the reason why the organization exists. This process should clearly express where the organizations stand on the issues and how members are expected to respond: honoring, educating customers on organizations goal, objectives & vision of meeting their needs. This process must address educating all staff members that fall short on the organizations' vision of fulfilling, educate customers to this objectives.
Pineapple Academy program, address the Validation Process measuring staff members' appropriate, with standardized knowledge, skills to deliver to serve consumers. Proof that food handles have participated in or completed necessary training includes managers, supervisors, trainers, observing that duties, job activity is being performed as expected.
In the past, it was acceptable that the staff member was given materials, and a questioner at the end was proof training took place. There now must be a process that validate that the“Right Competencies and Skill-Set have been instituted to meet each consumers needs and preferences! We will address Individual assessments, plans of care, menu planning and production, distribution systems, dining locations to include any area where one or more residents eat their meals or food and beverage is stored and served.
we would love to schedule a Free, No Obligation Demo of this game changing approach!